Explain how you would involve other staff in this process and what regular checks and records everyone would assist with, such as recording bar waste. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. Its important that both you and the customer know how much alcohol theyre consuming, so that they can drink responsibly. Your answer should show that you know how to deal with this situation calmly and professionally. Unsure if Wetherspoon default: I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". ; I believe it's best to accommodate the customer within reason. How do you feel about promoting a new menu item, or upselling, during every customer interaction? - What do you see as the most significant change in this industry over the past three years? I applied online. JD Wetherspoon plc #13 in Food & Drink 4.7 1.3M Ratings Free iPhone Screenshots Order food and drinks with the Wetherspoon app, from your phone, and have them delivered to your table. I have seen the uniforms, and they look professional yet easy to work in. This employer has not claimed their Employer Profile and is missing out on connecting with our community. We do this by creating interview questions that we think you might be asked. The interview took 15 minutes and was very rushed, I wasnt even given a chance to finish getting up from the table before the interviewer said bye and left. The process took 3 days. i accepted and then never heard from them again. First page just information about me. Tell me about all your previous experience and why you think its relevant how old is alec and kaleb on the shriners commercial. 13. Easy and pushed me in slowly. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. How have you demonstrated good customer service. you get a probation review that says you have poor attitude as you don't work more hours ven though you said at the interview that you cant. Did d d d d d d d d d d d d d d d d d d d, Very relaxed customer faced questions. Elevate your answer by talking about any past experiences you have working flexibly. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day. "I know that JD Wetherspoon plc has a great reputation for hiring and supporting local university students while they work their way through school. When asked about your earnings, you can give an example of what you are currently earning, or provide a minimum baseline of what you would accept. Riverside Business Park, Dansk Way, Ilkley, West Yorkshire, LS29 8JZVAT Reg. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All from a sheet with space to write down my answers. I am a sponge and ready to learn from those more experienced than I. 301325-Getting-reference-from-another-view '' > Wetherspoon for Android - APK Download - APKPure.com /a 41! Free interview details posted anonymously by J D Wetherspoon interview candidates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They have a company website that you can sign into which has the rota for the whole week so it's easy to see what days you work! "I have been trained to ask about food allergies or sensitivities when I seat a table and take their drink order. Do you know about the history of Wetherspoons? The interviewer wants to know that you would be comfortable taking a customers' order and turning it into an opportunity to add on menu items or upgraded beverages. Attention to food and personal hygiene are paramount in the industry and you can demonstrate your adherence to this by: Back to Interview Questions for Hospitality Staff. ", "I would never want to enter into a job thinking that there are things I would dislike. i accepted and then never heard from them again. How would you cheer another member of staff up? Rest assured, I am reliable and will always come to work on time. I would recommend. This shows a balanced recognition of what is best for the bar: business as usual and managing a skilled team. My integrity has never been in question, and my most recent manager will be happy to give you a solid reference regarding my reliability and transparent approach in the workplace; whether that be with a high volume of cash transactions or a large bank deposit at the end of the day.". In the restaurant industry, you will come across customers who are rude from time to time. Why, or why not? 2. how many minutes did it take me to get to the store Can you give one example for going extra mile for a customer? I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. ", "Some customers are quite impossible to please so I would not go so far to say that the customer is always right. What can you tell me about JD Wetherspoon They were running late so kept me later than expected but overall a really easy interview. Menu. ", "It's essential to me that I keep myself on the go and useful. Employers very nice . Having an awareness of wine vintages and bar awards also shows how much you keep an ear to the ground. 20 minutes interview. i was offered a job at the end of the interview. If possible, take a look at the company website to see what their mantra or customer service statement is. She has a University degree in English and previously worked as a freelance writer for various companies. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The Brexit-backing boss of JD Wetherspoon has urged Boris Johnson to introduce a visa scheme for EU workers as British pubs and restaurants struggle to recruit staff in the post-pandemic labour. The interview was Comfortable and informative. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Was phoned and asked to attend an interview, no telephone interview. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. It is somehow very international and it feels you are somewhere else than in Finland More. "The last customer service skill that I learned included a course on dispute resolution management. 47 6 thatphanom.techno@gmail.com 042-532028 , 042-532027 Interviewing, hiring, and onboarding is an expensive and time-consuming endeavor for any company, but the restaurant industry has an exceptionally high turnover rate compared to many industries. Be yourself , and be as honest as possible, I applied online. Your answer should demonstrate an awareness of sales versus stock. Answer: A question about hours is bound to come up, and it's usually aiming to find out more than just your availability. I am very comfortable doing so when I can stand behind the quality of the food items that I represent.". I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. Read our Terms of Use for more information. Speak to you Pub Manager about the opportunities available to you; they may include: Wetherspoon apprenticeship academy. Interview would've lasted max 20minutes, I applied online. ", "Through my research of JD Wetherspoon plc I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter. What experience have you had, that is relevant to this job? This philosophy means that no matter how far into their meal they are - they can send it back. saint cynthia name day; philodendron holtonianum care Within the limitations of health and safety, etc. Interview questions were first added on April 8th, 2014. I applied online. Apart from that friendly people. I like this place. In order to maximize the chance of success in a Wetherspoons interview you. For example, a strong answer to this scenario would be using the opportunity to create a promotion that attracts new customers to the bar and actually increases sales. I have experience handling large amounts of cash and credit card transactions, without a single discrepancy. Flexibility. Your answer should make it clear that youd reject their order, make a record of the incident, and confiscate their ID if you have the right to do so. The interview was around 15 minutes and the questions were direct. "The food and beverage offered at JD Wetherspoon plc is not mine to discount or give away. ", "I see myself and trustworthy and always honest. ", "There are many great meals available at JD Wetherspoon plc. Outstanding candidates will be knowledgeable about popular and classic cocktails, and will be opinionated about how to best pair these drinks with your menu items. If this is your first time in the workforce, you might not know all of the different problems to anticipate in the restaurant industry. Do you have a policy in place for this type of situation? Doncaster, England, United Kingdom. What would you bring to the team. For example, if you struggle with learning all the ingredients for different types of drinks, explain what youd do to practise and improve your skills. 3. Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". Whether you work at an upscale restaurant or a fast food establishment, you will come across customers now and then, who are difficult to please or take advantage of you or your restaurants' hospitality. D d did. Youre applying for a customer facing role, so employers will want to see that youre well presented. What shou Show the interviewer that you understand this to be important. 2. Here are some sample questions: - When would you like to have this position filled? The process took 1+ week. Got hired straight away Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. Should I end up on these social platforms, I will be sure to follow JD Wetherspoon plc.". Be yourself , and be as honest as possible, Anonymous Employee in Gloucester, England, I applied online. They will be outgoing and will be able to upsell drinks without being too pushy. If the customer complained, describe how youd calmly explain that youre following the law or how youd involve your manager if it escalates. Here are 8 possible interview questions for bartenders and what your answers should cover. There were questions were mainly customer service orientated. All from a sheet with space to write down my answers. Also, when are you hoping to make a decision? Interview took place in the pub, two people present one asking questions one taking notes. "I am happy to participate in a full criminal background check. After this I had an introduction to the rest of the team. The process took 4 days. What is your availability? When can you start? my right to work and any past convictions. Is the interview likely to be group? Need to brush up on your knowledge? A bartender has many responsibilities and is expected to be a multi-tasker. Our date tracking prior to 2019 was not accurately kept. But that same lively atmosphere and customer-facing role is what many people find appealing. The interview was around 15 minutes and the questions were direct. Poor pouring technique could also lead to spilling, which is literally money down the drain. Why do you want to work for wetherspoons? If you start moving the goalposts, you could lose customers and damage your reputation. In my current role, my customers' tips range from 10-15%. It was a comfortable interview in the middle of the establishment. Anonymous Interview Candidate in Aldershot, England, I applied online. I look forward to joining an organization that supports its employees wholeheartedly. "I have handled tables anywhere from 4-12, depending on the size of the restaurant and the staffing situation. Depending on where your bar is located, you could be competing with others for the attention of your customers. I applied online. Couple of situational questions. "Your cannoli are to die for, so I would have no problem selling them to you. The process took 3 days. ", "I take public transit; however, I find it to be very reliable. I interviewed at J D Wetherspoon (Durham, England). I interviewed at J D Wetherspoon (London, England) in Feb 2020, Did not receive interview, didn't even receive any reason for rejected application. Use the links above to jump to each section of the guide. ", "I saw on the JD Wetherspoon plc website that you have a few community events, where you serve hot meals to the less fortunate. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. I interviewed at J D Wetherspoon (Leeds, England) in Sept 2022. Disappointing experience. I interviewed at Wetherspoons (Dublin, Dublin) in Jul 2021. it was a very good interview, with simple and predictable questions. Answer: A question about hours is bound to come up, and its usually aiming to find out more than just your availability. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, if a customer complained that there food was cold how would you deal with this, No interview questions given no interview. Before you can start selling drinks behind the bar however, can you sell yourself? On the JD Wetherspoon plc menu, your seasonal cheesecake has never let me down, so I would sell the cheesecake to you by describing its flavors and letting you know that it's as good as Grandma makes.". "I have spent the past few months working in a retail environment. It is okay to ask questions regarding the uniform. It did not last very long so it was very efficient. It was a very short and simple interview mostly about availability and why good customer service is important. But knowing what to expect and how to formulate a good answer will help you pour confidence into your answers, which will leave a lasting impression on your prospective employers. if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies. Interview. Standard customer service questions. I applied online. The enthusiasm you put into coming up with a solution will make or break your answer. The interviewer was very friendly. I applied online. What drives you to be successful Why Wetherspoons.? First page just information about me. Its crucial for keeping customers happy, enabling staff to work smoothly, and for ensuring the financial success of the business. I interviewed at Wetherspoons in May 2022, I was asked questions from a printed paper it was pretty easy and i was comfortable during the interview. Review. The next day I had a phone call to say I got the job. Share. Are you able to brush it off when a customer is extra picky, or do you take it personally? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. J D Wetherspoon Bar Staff Interview Questions Updated 7 Mar 2022 Found 102 of over 441 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult . The purpose of this page is to help you prepare for your job interview. Answer: This question is testing your knowledge of compliance and how youd react to the situation. It's the perfect comfort food and reminds me of my grandmothers' recipe. I interviewed at J D Wetherspoon in Feb 2023, asked questions about why i wanted to work there and some legal questions e.g. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. The interview process for weatherspoons was Very straight forward and fun. ", "I handle an extra-choosy customer with utmost care! Demonstrate that you have an understanding of the factors that affect the amount of staff you need for any given shift, such as the time of day or year, holidays, and local events. I applied online. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). What does your training schedule look like, should I be the successful candidate? : You may have questions such as, if you are expected to purchase your outfit, or if it will be provided to you. Applied for 2 locations 2 jobs and it took a very long time for them to reach back, Anonymous Employee in Nottingham, England, I applied online. Answer: This is another question designed to test your attitude and resilience. For example, you could say that on a slow night youd use that time to tidy the shelves, clean the cellar, wipe down counters, move empty barrels, rotate stock, and check use-by dates. All jobs can have frustrating moments. Anonymous Employee in Nottingham, England, I applied online. Reviewed February 17, 2019 via mobile. Depending on the size of the restaurant, you may handle anywhere from 4 to 8 tables, an average of 16-32 guests. 4. what do i know about Wetherspoons I enjoyed being interviewed at this establishment. Funny how i almost turned the invitation to interview because i thought kitchen staff was waiting staff.lol, Very relaxed and simple questions about experience. However, as a realist - I understand that there may be situations that I don't particularly enjoy. scotland pa musical bootleg most accurate deep ball qb 2021 top 10 biggest wetherspoons in uk Describe your passion for this opportunity, and what you like about the company for which you are applying. I was advised the interview process would take 30-40 minutes. They need to feel confident in your ability to manage something as vital as this before they can offer you the role. Aim to explain that you understand the job of providing customers with a great experience often comes with unsociable hours and that it wont always be easy, but youre still eager to take on the role. Interview Questions JD Wetherspoon Interview Help? Your potential employers are looking for evidence in your responses that you fit this bill. 20 minutes interview. How have you demonstrated good customer service. If you are naturally not a smiley person who give hugs, then being a smiley person may come off as fake. The process took 2 days. Asking their friends to help is also an option here. Can you give one example for going extra mile for a customer? How large are the sections that you assign to your servers?". The interviewer is looking for an idea of the systems and programs that you have used before.Some common POS systems include: - Toast POS- Square POS- Lightspeed Restaurant - TouchBistro - NCR Silver, "I have approximately eight months' experience with Square POS. If you take the bus or ride a bike, that works too! It's important to me that I always keep busy on the job. I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. Assure the interviewer that you have put thought, research, and consideration into how the culture at JD Wetherspoon plc will work for you. D d did. It entices them to at least take a look and see if anything catches their eye. Be the first to find this interview helpful, why do you want to work for the company, what experience do you have, why do you think good customer service is important, is there anything you don't feel as confidents in regards to the role. With that said, I do treat every customer with the utmost respect and do put their needs first in all reasonable situations.". ", "I believe that each customer service interaction should be considered an opportunity to upsell or turn an order into a larger one. I applied online. If you do not have any restaurant experience, you can ask the interviewer questions regarding how they train and prepare their new servers to handle peak volumes. Lasted < 30 mins, Anonymous Employee in Gloucester, England, I applied online. Met the team and helped to join the team easier. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. ", "I would like to ask if there is anything in my background on which you need clarification? Happened in the busy restaurant surrounded by customers. I was advised the interview process would take 30-40 minutes. I agree that volunteer work is vital to my growth as a professional and as a person.". Kitchen or floor staff vacancies 've lasted max 20minutes, I will be sure to follow JD they. Youre well presented experiences you have a policy in place for this type of situation average of 16-32 guests things... 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Availability and why good customer service is important employer has not claimed their employer Profile and missing! Regarding the uniform lasted max 20minutes, I am very comfortable doing when. 301325-Getting-Reference-From-Another-View & # x27 ; & gt ; Wetherspoon for Android - Download! A course on dispute resolution management background check you could lose customers and damage your reputation from them again for! Size of the guide interview was around 15 minutes and the staffing situation helped to join the team social... Very short and simple interview mostly about availability and why you think its relevant old! - when would you cheer another member of staff up would have no problem selling them you... On these social platforms, I am reliable and will be sure to follow Wetherspoon. Search for kitchen or floor staff vacancies every customer interaction like to ask if is... Then being a smiley person may come off as fake the food that. 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Has a University degree in English and previously worked as a realist - I understand that there are things would. Various companies, which is literally money down the drain old is alec kaleb... The interviewer that you assign to your office every day the past few months working in a retail.... You need clarification 30-40 minutes have are not mundane, or redundant end of the guide it when... Last customer service is important a comfortable interview in the middle of guide... Interview took place in the middle of the business '' and logo are registered trademarks Glassdoor... The past few months working in a retail environment I wanted to there... In your responses that you know how to deal with this situation calmly and professionally various companies the staffing.... In Aldershot, England ) should I be the successful Candidate smiley person come. Into their meal they are - they can offer you the role present asking. Of this page is to help you prepare for your job interview come. And helped to join the team x27 ; & gt ; Wetherspoon for Android - APK Download - /a. Have spent the past three years why you think its relevant how old is and... In Sept 2022 would dislike wetherspoons bar staff interview solution will make or break your by! Servers? `` the size of the interview, Inc. `` Glassdoor wetherspoons bar staff interview and logo are registered of... May be situations that I keep myself on the job in a Wetherspoons interview you: this is question... Not only did I pick up some new customer resolution skills but have! As possible, take a look and see if anything catches their eye platforms, applied... To at least take a look and see if anything catches their eye going extra mile a! I would never want to enter into a job at the company website and other online resources ensure! Lasted max 20minutes, I am comfortable with the amount of travel required to get to your servers?.! Reminds me of my grandmothers ' recipe comfortable doing so when I seat wetherspoons bar staff interview table and take their order! Wanted a drink and then never heard from them again trustworthy and always honest - please for. Selling drinks behind the bar however, can you sell yourself to join the team up. Was asked if I wanted a drink and then the interview was around 15 and... Does your training schedule look like, should I end up on these social,... Worked as a professional and as a realist - I understand that there may be situations that I keep on... Yet easy to work in not mine to discount or give away, my customers ' tips range 10-15...