Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Role Plays: 1 full-length practice test. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Your assessor will play the role of the character you are interacting with. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. Online assessment first then interview. Start typing a job title, location, or team name to see matching results here. All of the previous assessments have been conducted in your own familiar place. The process took 1 week. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. To get a headstart on this, try a free sample SJT here. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. I applied online. What do you think makes our stores stand out from other supermarkets. Tell me about yourself. Previous job roles involved taking on admin responsibilities . I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I applied online. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. There will be emails to answer, documents to file and perhaps even a daily routine to plan. A lot of practice is necessary to answer accurately within this time frame. My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . No goodbye from anyone, I just had to walk out. They explain that the 2 cream donuts were not fresh. They explain that the 2 cream donuts were not fresh. Talk about your hobbies, previous work experience, and education. Nothing stressful. I interviewed at Morrisons in Jan 2023. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? A delivery has arrived as you're leaving work and you see a colleague struggling. Just a chat talking about my experiences and what department I wanted to work in. It varies from shop procedure questions to customer service. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. The video will bring to mind information you may need to draw on in the course of the day. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. The interview process was relatively straightforward. Like the graduates, their skills are assessed before they advance in the promotion process. Got a call the following day with an offer and started training a few days later. Do you align with their code of doing right by your customers and your colleagues? Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. To practise for this section, you could try doing a few mock presentations for friends or colleagues. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. I interviewed at Morrisons. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I applied online. Also asked what is your biggest achievement to date. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. Would you offer a refund? This test assesses if you are a good fit for the company and share its values. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. I applied online. How to Prepare for Prison Officer Selection Test? What do you think makes our stores stand out from other supermarkets. Job Type: Permanent / Part Time - 10 to 16 hours per week. Would you offer a refund? Then mostly explaining the role/ asking min and max hours/ clothes size. The process took 2 weeks. Do you help them? Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Anonymous Employee in Chelmsford, England, I applied online. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Then mostly explaining the role/ asking min and max hours/ clothes size. 3) Give me an example of a time when you succeeded in life? I interviewed at Morrisons in Nov 2022. Questions were simple and was just a way to understand your personality etc. Got the call as soon as I got home to come to an induction day. Give me an example of when you have had to deal with a difficult customer. Shift Details: Flexible between 5.30am and 00.15am. Walsall - Bescot. Rating. Was in person. I applied online. And there's a real team spirit as everyone works together to get the job done and make our customers happy. You dont want to rush or be late. Company. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. I applied online. A delivery has arrived as you're leaving work and you see a colleague struggling. Would you offer a refund? Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Generally, you have 3 minutes to answer each section. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. Tell me about yourself. The interview went quite quick and I knew i didnt get the job at the end. Keep your explanation brief and to the point. I applied for the position and within a few days I heard back. Got a call the following day with an offer and started training a few days later. I applied online. Tell me about A time here something hasn't gone to plan. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Random questions, such as asking to "sell" a random product given from a card. Just a chat talking about my experiences and what department I wanted to work in. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Case study: Two full exercises. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. Are you the perfect fit? In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. And remember, the person who has the most to say isnt necessarily the best leader. Free interview details posted anonymously by Morrisons interview candidates. The process took 1 day. We cant wait for you to join the team! Approach the assessments with the confidence that comes from knowing you have done the work. When answering, your responses must focus solely on what is contained in the passage. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. 2) You witness abuse (racial/homophobic) between to colleagues. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Online assessment first then interview. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 1 Week 39. 9 Morrisons Customer Assistant interview questions and 9 interview reviews. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. About. 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