This place is not always pet oriented or customer oriented. Absolutely inexcusable. This place is amazing. They have customer relations but they don't do anything. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. He went in emergency surgery for a urethra blockage from stones. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. You guys take advantage of people in their most difficult times. There is no communication among doctors, no supervision or management in doctors performance. Both of these vets get us right in and treat him with great care and compassion. No apology or condolences after my cats death. It goes against our guidelines to offer incentives for reviews. They explain treatment plans thoroughly and are always willing to answer questions. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. 29080 Inkster Rd, Southfield, MI 48034 Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . My dog Abby started throwing up blood. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. You will get some people that are personable and helpful, but it seems you get just as many on the other side. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! that were incredible and the quality of care was outstanding. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. It was a mistake. When your pet needs emergency care, seconds count. We also ensure all reviews are published without moderation. More pets will die in this hospital. They have always been so caring and compassionate. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. The staff and Dr. Stewart was wonderful. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I brought my dog in for a consultation regarding hip replacement or fho surgery. deronwaynejohnson@gmail.com. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Were happy to help. I got so angrythey hold you hostage with the almighty $. More. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. If you want cheap, go somewhere else. Received 2 prescriptions. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! I ordered a refill for him on one week and when I didn't pick it up the next week they called me. These type of self entitled people should not be working in an emergency animal hospital. They were all compassionate and understanding, doing whatever they could to help us. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. I highly recommend Blue Pearl! They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Wouldn't do it! I also had a previous dog that I took to them (their oncology department). A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. You could More, My cat was hurt multiple times by the staff at Blue Pearl. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . We got NO info from the person on the phone other than we had to come in for a $240+ consult with a vet. I will never use this again and wish I had never gone here to begin with. Read the reviews on this place and other emergency vet facilities. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. When I arrived Abby was in a coma completely unresponsive. They took my friend for almost $11,000 & her cat is dead. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. Lastly I'll state, What a sad excuse for a pet care facility. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. They even sent a sympathy card and the staff that night signed it. My greyhound had a massive cut on his haunch. They may be pricey but the service was exceptional. He is home resting now. Michigan Veterinary Specialists is a BluePearl Veterinary Partners hospital. The RX has made my dogs eyes worse then they were. I want to thank them for being there that night. all rights reserved. They were supportive. Very rude, arrogant and unprofessional attitude is apparent. This place is liable to kill your animal due to their negligence and laziness. No call back. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! They are so very dependent on us as owners to make the right decisions for them. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Thorough, friendly, great customer service. Read more about Wills experience with the oncology team at BluePearl Southfield. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. Get Directions; Services. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Some of these people I really don't think have a heart. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. I got a call from cardiologist 9 hours later stating there is a blood clot but not caused by heart issues but suspect a tumor. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. Unfortunately my boy was to sick so we had to let him go but Dr. More. Find out how we combat fake reviews. He said he'd look into it. They have customer relations but they don't do anything. 2023 BluePearl Holdings LLC. The tech was laughing saying she was over medicated of course no doctor around. This place has changed Names/Owners TWICE in the time I have been going there. Horrible experience. Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. All of this on a standard Tuesday morning schedule. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. They're going in, turning a quick $$ and running away with the money!! At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. A few minutes of your time may stop the corporation and their despicable board of directors. BluePearl Veterinary Partners, Southfield, MI. Employer match to support your financial goals. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. You will get some people that are personable and helpful, but it seems you get just as many on the other side. He was in so much pain & blue pearl took care of him immediately! HAD I'D KNOWN. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. He was treated immediately. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. They're more concerned about profits than the pets they take care of. Contact our hospital team at 248.354.6640 or [emailprotected]. She was released approximately 12 hours too soon. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. Get more reviews from your customers with Birdeye. They treated us with such compassion. She lived 3 more healthy years!! They took my ill dog in immediately. BluePearl is reshaping the world of veterinary medicine. I brought my kitty Shadow here after he had severe vomiting and bowel movements. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! Copyright Veterinarians Of America 2020. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. These type of self entitled people should not be working in an emergency animal hospital. I've taken 4 different dogs to Blue Pearl over the last 10 years. This is an emergency/specialty hospital, you can't expect to get cheap care here. Open 24 Hours. He said he'd look into it. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I could never afford it. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . Mobile Terms & Conditions. Im honestly surprised theyre even still open- they shouldnt be. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Caring for your pets is our passion. For what they charge why not? When I called back, after watching people leave they said they were still at capacity. So i had to decide the worse. Had to bring my cat to have teeth removed. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. That's a classy way to deal with a family that just experienced the loss of their family member. Easy, done. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. Now my last dog "Samson" was on allergy medication. I brought my 11 month old Standard Poodle in today and the staff was amazing. Thank you Dena and Dr Kamen. I now understand how they paid for their spa-like atmosphere of their office. I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. They could confirm from the ex-ray it is tumors without a cure. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. They treat them like a DOLLAR SIGN--nothing more! You guys take advantage of people in their most difficult times. Its about how they took advantage of her & how they treated her & her cat. We were there for 3 hours for them to tell me that she had pancreatitis. It seems like Alley G. And I had the same experience. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . Save my name, email, and website in this browser for the next time I comment. There is a problem form the CEO down. 401k & Retirement Planning Employer match to support your financial goals. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. Exceptionally disappointed. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question There is a problem form the CEO down. I was so nervous. They take peoples money and charge people for things that werent done! If you take your animal here then you are risking their lives. Yelp users havent asked any questions yet about BluePearl - Southfield. No answers. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Learn more about Birdeye. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). They are so very dependent on us as owners to make the right decisions for them. If there was a zero star this ER would get it. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. Christine Parizeau- Birmingham, Michigan. This profile is powered by Birdeye. I asked why my comments were deleted from their website. They actually "RECOMMENDED" this as a course of treatment!!!! Thanks again!! Yelp users havent asked any questions yet about BluePearl - Southfield. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I took my boy Wesley to blue pearl for emergency. Their staff is impatient and disrespectful. Meet our team of veterinary specialists here to help you and your pet. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. I waited two days for a call back TWO DAYS. Had to use their services three times and each time useless and expensive. I will NOT be bringing my puppy back here ever. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. We are about to have acl knee surgery. This place is terrible. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. Lastly file a complaint with the BBB. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. Our 11 year old pup was not up to more aggravating tests. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Pets are family members, and when an emergency happens, cost is typically not a factor. But be prepared if you got the money to pay to do surgery then put it out there. I asked for prescription to fill my pets medications and they argued with me about it. Avoid! Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Their RX charge 5x as much vs my filling at pharmacy or online. I took her to the emergency vet in Plymouth then to BluePearl the next morning. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews I could never afford it. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. Unconscionable. MOST HORRIFYING EXPERIENCE!!! I truthfully dont care about your vets qualifications in this regard. My primary vet called me about five times for the amount of money they needed to follow up. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education This place has changed Names/Owners TWICE in the time I have been going there. Our expenses were NOT out of line with the level of care. " in 10 reviews It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. They treated us with such compassion. He saved our dog once already. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. Their staff is impatient and disrespectful. They were polite and caring, professional employees . And now we couldnt see anyone in there. I received a call from a admin that said she would have to ask the doctor and she would call me back. Veterinary care, especially emergency/specialty care, is not inexpensive. I'd give ZERO stars if I could. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. They determined Godiva had other issues on top of kidneys. The vet called later saying she had fluid on her lungs. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. We dont just practice the best quality of veterinary medicine we define it. Phone: (248) 354-6640. Blue Pearl Pet Hospital is amazing. Website: Website. Our team is ready to provide expert care 24/7 in case of a pet emergency. This place is amazing. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Each time has been an emergency, and stressful for me and the dogs. Website. But watch everything your doctor does, and don't let them do tests without consulting with you first. Absolutely inexcusable. My normal veterinary dentist left the practice and Blue Pearl was recommended. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. Are you up to the challenge? Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. We use dedicated people and clever technology to safeguard our platform. I pulled my mask down to kiss her and comfort her one last time. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. This place is not always pet oriented or customer oriented. My cat ended up dying in this hospital by neglected doctors malpractice. Submit. They took him in and cared a lot. Of course no treatment would be started until they got their money. He went in emergency surgery for a urethra blockage from stones. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I said we would wait in the parking lot and call back in 30 minutes. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. Sun. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. Tammy the vet tech was the only good thing about this place. Grow your business. Tammy the vet tech was the only good thing about this place. Some of these people I really don't think have a heart. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question The human-animal bond is the foundation of everything we do. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. Showed us much love and compassion for our loss. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? Godiva was 11 1/2 and very sick and weak. The staff and Dr. Stewart was wonderful. I called back. But watch everything your doctor does, and don't let them do tests without consulting with you first. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. Received 2 prescriptions. I cant believe she didnt call me back. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. When I told them no, the vet decided my dog was stable enough to come home. The doctor and tech were very caring and knowledgeable. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). BluePearl Pet Hospital Veterinary Emergency Service. We appreciated all the care and comfort during a troubling time. The next day, she got to come home with us. There is a problem from the CEO down. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. This place is not always pet oriented or customer oriented. Will. They actually "RECOMMENDED" this as a course of treatment!!!! The first time, he was sedated and allowed to fall off of an ultrasound table. I was sent home and waited . Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. They wan My dog Abby started throwing up blood. They took my ill dog in immediately. Learn more about veterinary specialists. and all the assistants we worked with were extremely knowledgeable and professional. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. They treat them like a DOLLAR SIGN--nothing more! BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. I will not go there again. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates.