We're told it's 1st come! Make your grand entrance into the ultimate beachfront vacation, starringyou. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Yonathan is the best! We are not picky. This was a daily occurrence. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Star Class Producer Suite. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Service was good but not great. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Both were stocked daily with water, assorted soda, beer and snacks. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Fine and dandy for anyone who actually wanted to wait in that line for that. With an extensive wine list to pair with every meal. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. The beach servers were the friendliest. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Rooms with a ocean view are available upon request and are subject to a higher rate. Payments made by partners impact the order of prices displayed. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. We are looking for your next visit in the near future. My "butler" Lilly was a complete failure. Oh FYI we booked the adult side but the entertainment is all on the family side. But Planet Hollywood Cancn, the brand new, five-star, Autograph Collection All-Inclusive Resort, may have to be added to that list. Overall, we had an amazing stay. After feeling exacerbated, I went to the manager Roberto Bono. My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. We enjoyed the Lazy River and playing Bingo. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. Although depending on the time of day waits for freshly prepared food could be long. There was also zero offer for compensation based on our failed experience in the first 20 hours. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Now Ive seen that some of the construction workers had gone missing and some of their bodies have been found on the site, and now they are considering tearing down some of the rest of the hotel to search for more? We would think twice on Star Class in doing it again. or redistributed. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. Enjoy traditional pub food, themed trivia nights. Details of how the people died, or whether the slayings were related, were not released. The beach is nice, it feels like home. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Powered and implemented by FactSet Digital Solutions. Market data provided by Factset. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. Blue Diamond Hotels and Resorts Inc. All rights reserved. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. The porters were great. Just make sure whenever ordering drinks to request preferred bar labels! Come and meet the new Guy on the block. The next time someone with us went at 12:45 to wait until 3:00. The umbrellas were painful to open. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Lol! Tripadvisor performs checks on reviews. The food was so so. Ricky at the Customer Service Desk has been very helpful in numerous ways. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Market data provided by Factset. None of the deaths occurred in Cancuns beach-side hotel zone. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. Once we didnt get in. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Quotes displayed in real-time or delayed by at least 15 minutes. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. You have to empty it lots. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). Some seaweed. Been here 2 days so far. An Autograph Collection All-Inclusive Resort - Adults Only. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Hopefully things will turn around. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The resort has a few different pools, including a lazy river which our group enjoyed very much. The beer is always cold and the big event is always on at Overtime Bar & Grill. Food is meh. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Stay in your stylish suite and dodge the paparazzi. 2023 FOX News Network, LLC. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Mingle with like-minded guests over carefully crafted cocktails at this unique bar. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. We go to concierge & they say its 1st come 1st serve. Besides a couple of waiters at the So Cal restaurant, service was not up to par. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. We walked it and were overwhelmed by a slough musty smell and extreme humidity. The best night for entertainment was the Queen tribute. more. Privacy Policy. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. The umbrellas were painful to open. Lilly failed to deliver on every level. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. This was after a long wait. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. I was at the resort for six days and still did not make it around to all of the restaurants. He got us in. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. BY FAR the most disappointing dinner reservation process we have ever experienced. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? An Autograph Collection All-Inclusive Resort. PHabulous regards, Jonathan Iriarte General Manager. 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