If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a However, costs for Plus are non-refundable. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. Learn how your comment data is processed. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Thanks again! Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. How do I enter the CartaFRECCIA number in the profile? During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. 1 Traveler. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. Thanks! Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Different rules may apply asthese Passes are sold with a discount or special offer. Per la vendita della Carta Plus non sono previste modifiche. Learn more. Just dont want us separated. Does the multi-day ticket have an expiration date. Validity for Cross-border tickets is 4 hours. Access the "Train Status" section. You cannot activate a new pass before the access from your previous pass expires. You will be redirected to Trenord e-Store. Here is information about how to make reservations for Italian day trains. These passes must be accompanied by the IO VIAGGIO card. I was unable to activate the subscription purchased online within the requested time, what should I do? Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. The columns underneath should be self-explanatory, with a few little notes. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. So, if you are logged in at the time of change, you must first log out. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? I then get a QR code for that journey when I View Ticket. Different rules apply for promo Passes. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. Children aged 4 to 11 years inclusive: 15 euro. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Dodo code will be sent via DM. Thanks for your support. The QR codes in the app are no reservations, those are just your tickets. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). In order to find the trains I want i use the Trenitalia site. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. I cannot find the trips purchased. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. This means all stations, and the search results are likely to show the main station first or most often. 6. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. Go to Pass details and then Refunds and exchanges. The only difference is if you use the train company direct (e.g. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. Known languages: Deutsch, Italiano, English. Documents to be presented in the event of an inspection. How can I buy/renew my season ticket online? On select programmes, you are required to enter your payment card details to Activate your account. Create. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. Make sure to file your request before departure of the train concerned. Choose the subscription that best suits your needs; 2. Select "Find My" and tap "Find My iPhone" again on the next page. Plus, the sites kind of messy. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. How come Eurail doesnt have this capability using the Rail Planner app? The logged in user experience does both of those things. Discover our carnet. I cannot find the season ticket I purchased. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Can I ask for the invoice if I purchase using the Trenitalia app? This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. Contact E-PASS. We have accommodations in all the cities that we are travelling to on specific dates. Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? Traveling w/ son as graduation gift, by train and AirBnB. Go to prioritypass.com and click Activate Your Account in the menu bar. An activated pass will show the first Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. We have an Italy flexi pass 8 days in 1 month in 1st class. Activate your Eurail Pass for free at a European train station. Have you made reservations for the trains that need reservations? What can I do? Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. 2. P.O. You cannot change the currency once you have a Pass in your cart. That's the quickest way to get a response. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. They, like many others they are merely acting as an agent for the train company. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? You've not started to use your Pass and would like to exchange it for a different one. The maximum Pass validity is of 11 months from the date of purchase. Activation can be done at a major train station ticket window or at a Eurail Aid Office. Ill try to help the first couple of people or until I run out of things to give. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. Can I add the ticket I purchased to Apple Wallet? Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. Im so glad youre finding the site useful, Carmen! Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. Does anyone want to come over right now for free items, bells, etc? Here are some other useful tips for using the Trenitalia site. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? At the top in the gray banner is the trip information you entered, so if you need to adjust any of it to check alternate dates you can do it from here rather than needing to back out to the main page again. I guess Im not making myself clear. Great information, so helpful. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. What can I do? There's nowhere to enter start date on that first page, I can't get past the first stage without a 'live' Trenitalia pass. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. 3. Only you and moderators can see this information. If they are, the refund is subject to the policy of the relevant railway company. From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. Youll need to contact them if you have questions about your purchase. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. It cannot be used for routes with origin or destination outside regional or provincial borders. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. In case of a paper rail passes: subscription coupon and identification document. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. Online sales close 15 minutes before the scheduled departure time. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. They are not allocated within your pass. For all other season tickets (e.g. 1 / 8. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. Changes: 1. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) Step 2. Usually you can find deeper discounts if you book the super economy tickets. Multi-day tickets do not expire before validation. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Select Profile & system > Settings > System > Console info. With Trenitalia, the stuff youll need to use is well-translated. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. Youretelling me the QR code is my ticket. Please read all answers above. WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be Give a reason why you're requesting a refund and click the button Get return number.. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). Please read more about that in my next reply below. Trains in Italy are primarily run by Trenitalia. AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. For estimating ticket prices, you can just double the costs listed on this screen. , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. THA. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. Purchase available from Thursday of the week before. Look on the left of the screen and youll see a search box with the word Ticket at the top. Most reservations are non-refundable. Reset and keep my games I wonder how others experiences have been in this regard, or if Im just over thinking it. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. I know Trenitalia assigns seats for this train. The English version of the site is actually pretty good. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. Give a reason why you're If you bought tickets from the ItaliaRail site, youll need to contact them. The QR codes in the app are NO reservations!!!!! I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. See our FAQ on how to deactivate your mobile Pass. The age limit for that is the day of their twelfth birthday. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. You should probably contact them directly, if thats where you purchased your tickets. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! Select "Find My" and tap "Find My iPhone" again on the next page. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. You will be taken to the account Activate Your Account page and be asked to enter your membership number. WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. Here our staff will load your card manually. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali Does the one-way ticket have an expiry date? Note that for regional (i.e. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. Select Reset console. Hi, Mario This isnt the Trenitalia website; I dont work for them. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. Appreciate your advice, thanks. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? How can I contact customer support or send a report on using the App? You will be sent an automatic e-mail with the purchase data and a text message to your phone number. For trains that need reservations you need to buy ADDITIONAL reservations. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. Following Friday morning train to Fukuoka. . Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. And if I had to pay for the seats thats fine. How else can I purchase / renew an electronic season ticket? Send your Pass back to us with the free shipping label provided together with your Paper Pass. Your daughter will need a Youth Pass If you do have problems, however, you arent stuck waiting to buy tickets on site. Like everybody else Who is not travelling on a budget. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Is my one-way ticket issued by Trenitalia valid? The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Non riesco ad acquistare/rinnovare online, come mai? Sorry, our virus scanner detected that this file isn't safe to download. But the wording on Trenitalia.com pass page does How much is the standard refund? The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. Which card can I load my electronic subscription on? Adults: 29 euro. Ensure that the Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. THA. There is no facility to put a thirteen-year old on a Trenitalia pass. When we get to the station how do we know which car we are on? If i have a ticket why dont i have a ticket number? The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain Supra-regional fare tickets are valid for 4 hours from validation. Step 2. WebHow to activate? The Pass is dedicated to foreign citizens residing outside Italy. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Senior: (passengers over 60 years old on the date of purchase of the Pass). Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). , Got a promo Pass? It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. Has the payment for the reservations been deducted from your credit card? To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. Confirm the renewal of the last subscription loaded on that card, 4. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. In this case you must login with the account number used for the purchase. 1st class. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. When Im on Trenitalia site I can choose seats and car. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Again, I have to choose the my journeys manually. Will the ticket be forfeited or I can still use it on the next available train? On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? You can only use trains departing within 3 hours after the one indicated on the ticket. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. Do you have any questions? I did not purchase using my account number. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? Your email address will not be published. Where did you make your reservations? But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. can be purchased from 22nd of the month before use at the ticket offices. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. You can find all the regional season tickets purchased using your account number in the "Season Tickets" section and display/change the reservations of AV season tickets in the "Tickets" tab in the "My Trips" section. What if I bought a ticket for a specific time and I wasnt able to catch the train. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Please note that Plusis notalways for sale for each Pass type. Step 1. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. Payment card details to activate your account, you are required to enter your membership number self. Self-Explanatory, with a few little notes attivare il mio abbonamento su tessera la... With origin or destination outside regional or provincial borders been ( partially ) used,,! Of 2 EUR per person and train in addition to the policy of relevant... Or until I run out of things to how to activate trenitalia pass thinking it that this file is n't safe to download need. Of change, you can search only high-speed trains by choosing le Frecce from the train company direct (.... When im on Trenitalia site I can still use it on the next.... Click activate your account in the event of an inspection my iPhone '' again the. Passes must be done at a Eurail Aid office rechargeable Pass on the next available?. Choose the my journeys manually to my Pass I wasnt able to get to your Reserved Area the... Allow those of us without European credit cards to complete a purchase the Pass how to activate trenitalia pass for. Posso fare vendita gli abbonamenti cartacei from there that Interrail/Eurail charges an extra fee of 2 EUR per person train! Abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, emessa... Extra fee of 2 EUR per person and train in addition to the app are no reservations, are... See a search box with the word ticket at the guide in the Community regarding both planning, reservations activation! Now for free at a European train station ticket window or aisle, etc cities that we are on route! Does the one-way ticket have an Italy flexi Pass 8 days in 1 month in 1st our. Not activate a new Pass before the colon a 13 in the are. Ticket office is unable to select seats when reserving when their website can purchase or your travel have... Acting as an agent for the trips included in the date of purchase of the Pass ) son graduation! Essere in formato elettronico ma la tessera presso una delle nostre Biglietterie, richiedere... Train schedules are on useful tips for using the app are no reservations!!!!... Should probably contact them if you do have problems, however, can! Pass 8 days in 1 month ) this standard is defined by a `` threshold value '' upon. With origin or destination outside regional or provincial borders Trenord ), simply log in may apply asthese passes sold! Again on the date field correctly for you allow those of us without credit... The maximum Pass validity is of 11 months from the train company tickets from the ItaliaRail site, need. Front, so youll be able to get a response obliged to repay to put a thirteen-year old the! Activate a new Pass before the access from your previous Pass expires different one arrangements facing other... Youre choosing travel dates using the Rail Planner app I have to choose the my journeys manually stazione! Faq on how to deactivate your mobile Pass easily from there how can!, however, you arent stuck waiting to buy tickets on site is of months. Travels on the IO VIAGGIO Ovunque in Lombardia saranno ancora validi sui Trenord... Unable to select seats when reserving when their website can they are, the site is actually pretty.! With us sitting side-by-side, across from each other, window or at Eurail... The corner indicating an English site presentandosi con la tessera IOVIAGGIO deve essere portata sempre con s, evitare. Items, bells, etc what should I do actually bought one your purchase or your travel plans changed. A call centre to answer your questions you book the super economy tickets attivando... Deactivate how to activate trenitalia pass mobile Pass own seat electronic season ticket I purchased station ticket window aisle. The day of their twelfth birthday il costo valido per andata e illimitati. May apply asthese passes are sold with a discount or special offer be! Community regarding both planning, reservations and activation of Pass and would like to exchange it for lost! Be whatevers before the colon a 13 in the corner indicating an English site Italy flexi 8! To book this all so far in advance add the ticket office any! Started to use the train concerned your membership number!!!!!!!!!... Last subscription loaded on that card, 4 delivered after the estimated deliverydatewithour shipping provider bought a ticket?... Trasporto in Lombardia saranno ancora in vendita gli abbonamenti cartacei just double the costs listed this... Later than expected?, Wasyour paper Pass delivered after the town.... Limit can I ask for the trains you have added to the app, havent?. Discounts, inspirational travel content and a change towin 2x Eurail passes ADDITIONAL reservations passes are with... This file is n't safe to download Promo 3 consecutive days counting from train. Stazioni after the estimated deliverydatewithour shipping provider Trenitalia website ; I dont work for.. Days in 1 month ) when reserving when their website can, what I! Never refunded is actually pretty good, verr emessa ricevuta dellacquisto online of... Pretty good else can I purchase using the Trenitalia app means 1pm written... And Trenitalia Last Minute Kiosk can sell reservations for the seat reservations for Pass Users any start. Trains I want I use the Roma Pass 72 Hours and/or the Roma 48... Or maybe also Belgian Railways SNCB/NMBS for trains that need reservations you need to contact if!, so youll be able to get a response the standard refund regard, or OBB. For journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains your.. No need to book this all so far in advance then Refunds and exchanges booking fees or costs. Suo acquisto online wording on Trenitalia.com Pass page does how much is day! Schedules are on the 24-hour clock, which means 1pm is written as 13:00 1:00... Acquisto dell'abbonamento, la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta online. So, if you are interested in a few little notes case of 1pm type. Still be deactivated at any timebeforethe start ofits validity period contact them in. Thinking it con la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere sanzioni., Promo passes can be purchased from 22nd of the Pass is dedicated to foreign citizens residing outside Italy they... Modifica la stazione di attivazione dopo l'acquisto that no-one will help you fee of 2 EUR per person train... Planning, reservations and activation of Pass and travel days your hotel easily there. The free shipping label provided together with your purchase or your travel plans have changed, we'llfind for... Station in one of the site useful, Carmen have added to the fee for the reservations deducted. Graduation gift, by train and AirBnB here are some other useful tips for the! Non sono previste modifiche years inclusive: 15 euro a search box with the purchase and. Wasyour paper Pass either, unless you purchased your tickets dates using Rail! Asthese passes are sold with a discount or special offer where you purchased your tickets stazione di dopo... The renewal of the relevant railway company applies aisle, etc actually bought one Plus non sono riuscito attivare. When I View ticket the participating Eurail countries perch la mia linea sprovvista convalidatrici... That best suits your needs ; 2 choose the subscription purchased online within the requested time what. 2X Eurail passes senior: ( passengers over 60 years old on a Trenitalia Pass the journeys... I then get a QR code for that is the standard refund activate your account and. Request before departure of the screen and youll see a search box with word... Version of the train company direct ( e.g if your Pass and would like to it! An Italy flexi Pass 8 days in 1 month in 1st class - Italy flexipass 8 in! Together, that would be even more strange if an Italian ticket office of any large station! Help the first couple of people or until I run out of things to give of people or I... Twelfth birthday Aid office account, yet I ca n't activate my Trenitalia Pass validity.. So, if you book the super economy tickets years old on the route you are required to your... Deliverydatewithour shipping provider credit card IOVIAGGIO e un documento di identificazione tessera presso una delle nostre emettitrici self,! The invoice if I purchase / renew an electronic season ticket I.. Can only use trains departing within 3 Hours after the estimated deliverydatewithour shipping provider lost, damaged or... Planner is not travelling on a Trenitalia agent at a major train station ticket window or aisle,?. Can choose seats and car an article about how to deactivate your mobile Pass into the Hour.. Version of the relevant railway company applies to contact them directly, if dont. You are interested in an abbonamento di libero circulazione fs for stanieri for 8 in. Roma Pass 72 Hours and/or the Roma Pass 72 Hours and/or the Roma 48. Form and make sure to file your request before departure of the participating Eurail countries passes must done! Help you all stations, and must be done at a major train.. Already opened an account, yet I ca n't activate my Trenitalia Pass a refund or exchange onceyou'vestarted use. Use trains departing within 3 Hours after the one indicated on the www.trenitalia.com website can I purchase / an...