Moxie still uses family- and pet-friendly pest control methods that are safe for everyone. Great service! What is the best way to whiten your teeth? All treatments are tailored to address your pest problems and chosen based on a number of factors: types of pests, time of year, location, and more. In almost all circumstances it is better to hire a professional team to spray your home for pests. They have similar general pest control plans and treatments for pests such as termites, bed bugs, mosquitoes, and ticks. On 8/19/22, I was charged $99.00 for the initial service. There was no mention of any additional costs, fees or even cancellation fees at all. BBB is here to help. ACE- and BCE-accredited pest control specialists, No money-back guarantee if services arent effective. A representative from Moxie Pest Control came to my door and sold me a $99 fee to have him spray for bugs around my house and in my garage. For basic pest control services, Moxie can be an excellent choice. There is a standard process that we follow in order to properly close out accounts, get all necessary feedback and ensure all parties are understanding of the separation. We understand this was not the information that was initially translated to you and for that reason we are going to find a resolution. This includes the initial service and four quarterly services. Furthermore they are charging me a cancellation fee for this service that I was falsely enrolled in. There were bugs still around. If you have an issue in between services they will work you in within a day or two. We see that you have not utilized these services over the term of your agreement. Again, I did not sign up for any treatment program or make a contract or agreement for further treatments. 1 month after the first service I was charged another $139.00 for the "quarterly" service. It is fraud plain and simple! Qualifying homes receive the Nix and Fix Termite Guarantee, ensuring you never have to pay for treatments or repairs from termite damage so long as you keep your plan. Additionally, both Orkin and Terminix offer service guarantees. They told me my initial service would entail at least four follow-ups without a charge. . Submit a complaint and get your issue resolved. Our goal is to provided exceptional service to our customers and continue to protect their homes and families for years to come. Moxie Pest Control operates on a year-round contract. Should you use Moxie to get rid of your pest problem? Your next step is to either schedule an inspection or jump right in for a treatment. With all of that taken care of, youre ready to cancel your service. Claim it and get a lot of features. Your frustration is completely understandable and not the level of service that we train or hold our teams to. Per our conversation we have waived the fee associated with breaking your service agreement. See details. With no supervisor at the call center, I guess that they just dont care about customer service. Eric B. Terminix and Orkin each offer comprehensive services, more than a century of experience, and satisfaction guarantees. In most cases, there wont be any cancellation fees, but if there are, make sure to get the details in writing before agreeing to anything. Orkin has been in the business for more than 100 years. Your account is closed out and there are no fees. Please help this consumer "Salesmen" for Moxie have flooded our neighborhood nothing wrong about a sales pitch. We have the record that your initial termite appointment we were able to perform the inspection but you were unable to review what all the package would include to protect your home from Termites. The last charge associated with your account is from 6/15 prior to your request to cancel the account. Verify your identity 5. I contacted customer service and finally was able to talk to account manager name Aasim. a discount. But it's the only proof I have. We take all feedback such as this seriously and address all concerns accordingly. Forgery? To share feedback or ask a question about this article, send a note to our Reviews Team at. MOXIE PEST CONTROL - 78 Photos & 40 Reviews - 7060 Fairfield Business Ctr, Fairfield, OH - Yelp Moxie Pest Control 40 reviews Claimed Pest Control Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Highlights from the Business Free estimates Available by appointment Budget friendly Photos & videos See all 79 photos See All 79 I would appreciate your assistance with obtaining a full refund of $159. . Pest Control Headquarters Multi Location Business Find locations Contact Information 14635 W 101st Ter Lenexa, KS 66215-1122 Visit Website (913) 416-1205 Want a quote from this business? Because Moxie Pest Control is so widespread and employee-operated, services vary per location. Cool, I think Im done! Safety-focused. (844) 573-7111, Privacy Policy Several days later I was contacted via SMS for Termite services, and I replied that the service had been cancelled and the sender acknowledged my response and said they would send my cancellation to customer service - indicating that I still had services. Meaning youll only pay for the quarterly treatments. (The consumer indicated he/she ACCEPTED the response from the business.) Since I have 6 yo kid, I had to remove these wasp nests, so I signed a contract with them. Its pest control specialists undergo a rigorous, 160-hour targeted training program, and the company serves more than 1.7 million residential and commercial customers. So, where should you start? Pest control is necessary to keep your home clean and comfortable. Those interested in Orkin can call 877-868-1416 or fill out this Orkin form. Pest control service costs vary depending on the type of pests, the degree of the infestation, and the size of the property. To find the right pest control professional for your needs, contact at least three different companies in your area. MOXIE PEST CONTROL - 121 Photos & 429 Reviews - 18 Technology Dr, Irvine, CA - Yelp Moxie Pest Control 429 reviews Claimed Pest Control Edit Open Open 24 hours See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. Select the arrows to view more locations. In the future, we'd like to see this pest control company offer more specifics about their services, to make them more competitive with the higher-ranked exterminators in our review. Your pest control plan will depend on several factors: your location, the size of your home and property, the severity of the infestation, and the number of treatments required to get a handle on things. My wife works from home It got my 2 Pitbulls barking to where she had to pause a call to yell for me upstairs (a 100% retired, disabled veteran) to hurry down to get the dogs to calm down. Thank you! Where can you buy the best Pet Meds? We do have the record of your request on 8/13. Due to the volume of complaints filed against this business, BBB only publishes the details for 50% of the total complaints filed. Cookie Preferences. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Shreveport Louisiana Office Inspector Damien M******* came out at my request to perform a termite inspection. And I have written them a letter that I emailed today 10/22/22. I had several wasp nests above my entry door. Where can you buy the best bed bug products? I informed him that this was not good business and he said "take it or leave it". They told me that I would receive a phone call back from customer service, but they never called me. Wait for confirmation email or letter. I was a little confused since it had not been a quarter since their last visit. Job Description. Desired outcome: Orkin and Terminix are two of the biggest names in pest control. However, hiring a professional exterminator is best if you have a recurring or major pest issue, such as a termite infestation. I have never been told that with any other company and it actually is true. We are always here to help. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. We'd love to have you join our community! From May to August 2023. Orkin is available everywhere except for Alaska, South Dakota, and Wyoming. Those interested in Orkin can call. Start by calling customer service at 1-800-667-9301. Moxies Privacy Policy may be found, Already a customer? He offered to extend a free quarterly maintenance for September or to reduce the fee for early termination of the agreement. Moxies model is rooted in the companys commitment to building lifelong connections with its customers. Thank You, No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Contact Center Manager. All I got was an invoice. 4.4/5 Can break up total cost into monthly payment option Communicate with your technician via text message Offers service in 16 states 818-273-1741 VISIT SITE Hello Mr. ********, This site does not include all companies or products available within the market. I also need to replace my credit card account because of all this. But, to overlook an overt "NO Soliciting" sign below our doorbell even ignoring said sign when I pointed it out. Save my name, email, and website in this browser for the next time I comment. Customer. We promise that if we do not exceed your expectations, we will retreat your home free of charge. ComplaintsBoard.com is a leading complaint resolution website on the Internet. He continued and said he would cut a deal to show me their products and services are superior. Call Moxie Pest Control customer service at 1 (800) 662-1884 The rep finally agreed to reimburse only half of the $159. Moxies services are focused on helping people feel comfortable in their homes. BBB Business Profiles generally cover a three-year reporting period. Fine, not bad, why not? Each company also offers specific plans for mosquitoes and ticks. It's an exciting time! Like us? For a complete list of products we use, visit, Do Not Sell or Share My Personal Information. 4. No reply back, but the next morning, I get a text message from *********** asking to schedule the appt. Full refund of the $99.00 initial service fee. 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